COVID-19 Update

Updates regarding COVID-19


All persons entering Dendy Cinemas acknowledge that they do so at their own risk. In the interests of protecting all visitors, we ask that you do not enter the premises if you have:

  • travelled internationally in the last 14 days,
  • been in close contact with a person who has travelled internationally in the last 14 days,
  • been in close contact with a person who has tested positive for COVID-19 and not recovered,
  • within the previous 72 hours, experienced flu like symptoms, or
  • been advised by a public health authority to self-isolate or quarantine.

As per the Covid-19 Public Health Orders, Dendy is required to keep a record (name/mobile number or email address) of all customers and contractors who visit the cinema for a period of 28 days. For group bookings, one contact is sufficient to support contact tracing. Records will only be used for the purpose of tracing Covid-19 infections and will be stored confidentially and securely. Records will be provided to the respective State or Territory Health Department in the event of a positive case of Covid-19 in the cinema.

While we are taking steps to protect the safety and wellbeing of our guests and our staff, COVID-19 is highly contagious and, as with any enclosed space, there is a risk of you being exposed to the disease when you enter the premises. 

By entering Dendy Cinemas, you acknowledge that you are voluntarily assuming all risks related to your exposure to COVID-19 and that Dendy Cinemas:

  • does not provide any representations or warranties as to the safety of the premises in relation to COVID-19,
  • does not accept any responsibility to you, or any third party, in the event that you or a third party contracts COVID-19 as a result of you entering these premises, and
  • to the extent possible under law, otherwise excludes all liability in relation to your exposure to COVID-19 when on the premises.


The Australian Government recommends downloading the COVIDSafe app to speed up contacting people exposed to coronavirus (COVID-19).

To learn more about the COVIDSafe app go to: https://www.health.gov.au/resources/apps-and-tools/covidsafe-app


To ensure a clean and safe environment for our guests, we're implementing these extra measures in our cinemas:

  • We have staggered our session times to ensure adherence to social gathering restrictions in our cinemas. By the nature of our product and design, our venues feature smaller auditoriums and avoid large crowds. 
  • We have implemented staggered seating procedures to facilitate social distancing within our auditoriums in Sydney and Canberra. As of 17-Nov, the QLD Government has removed seating capacity restrictions and strongly recommends guests to wear a mask when they are not in their allocated seat.
  • We have installed automatic hand sanitiser stations in our cinemas.
  • We encourage our customers to use cashless payment options in all of our cinemas to reduce contact points. This includes using "tap & go" at the box office and candy bar, or booking online.
  • We have increased the frequency of cleaning and disinfecting all high traffic areas and commonly-touched surfaces throughout the day?.