COVID-19 Update

Updates regarding COVID-19

Greater Sydney update – as at 06 May

From midday on Thursday 06 May through 12.01am on Monday 10 May, Face Masks are compulsory for all public indoor venues in the Greater Sydney region, including Cinemas.


We strongly suggest patrons follow the 1.5 metre rule and social distance whilst in the cinema foyer areas.  Please be aware that physical distancing may not be possible at all times within individual cinema auditoriums.

While we are taking steps to protect the safety and wellbeing of our guests and our staff, COVID-19 is highly contagious and, as with any enclosed space, there is a risk of you being exposed to the disease when you enter the premises. 

By entering Dendy Cinemas, you acknowledge that you are voluntarily assuming all risks related to your exposure to COVID-19 and that Dendy Cinemas:

  • does not provide any representations or warranties as to the safety of the premises in relation to COVID-19,
  • does not accept any responsibility to you, or any third party, in the event that you or a third party contracts COVID-19 as a result of you entering these premises, and
  • to the extent possible under law, otherwise excludes all liability in relation to your exposure to COVID-19 when on the premises.



In line with Government mandates, Dendy Cinemas is required to collect contact tracing details for all visitors to the venue.

For Dendy Newtown we support the ‘Service NSW’ app to collect patron contact details. For more information please visit this website: https://www.service.nsw.gov.au/transaction/check-covid-safe-business-service-nsw-app 

For Dendy Coorparoo and Dendy Portside we support the QLD Government’s  ‘Check in QLD’ app to collect patron contact details. For more information please visit this website: https://www.covid19.qld.gov.au/check-in-qld

For Dendy Canberra we support the ACT Government's 'Check in CBR' app to collect patron contact tracing details. For futher information please visit this website: https://www.covid19.act.gov.au/business-and-work/check-in-cbr/information-for-customers



    The Australian Government recommends downloading the COVIDSafe app to speed up contacting people exposed to coronavirus (COVID-19).

    To learn more about the COVIDSafe app go to: https://www.health.gov.au/resources/apps-and-tools/covidsafe-app



    To ensure a clean and safe environment for our guests, we're implementing these extra measures in our cinemas:

    • We have installed automatic hand sanitiser stations in our cinemas.
    • We encourage our customers to use cashless payment options in all of our cinemas to reduce contact points. This includes using "tap & go" at the box office and candy bar, or booking online.
    • We have increased the frequency of cleaning and disinfecting all high traffic areas and commonly-touched surfaces throughout the day.