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COVID-19 Update

Updates regarding COVID-19

BRISBANE UPDATE – As at 27-Aug-21

The QLD Government has announced further easing of restrictions:

  • Cinemas can return to 100% seating capacity with ticketed/allocated seating.
  • Patrons will be seated in our regular seating configuration with no physical distancing between seats
  • Face masks are mandatory for customers and staff
  • Patrons must check-in using the QLD Government’s ‘Check in QLD’ app for contract tracing

 

CANBERRA LOCKDOWN – As at 31-Aug-21

The ACT Government has announced that the Lockdown in Canberra has been extended until 17 September.

Patrons who have booked online for sessions during the closure will be automatically refunded and receive an email confirmation in the coming days. Patrons seeking refunds for in-person bookings should contact us with details on your purchase and we will advise accordingly.

Although our cinemas will be closed, you can still enjoy quality cinema in the comfort of your own home with Dendy Home Cinema. Check out the latest and greatest in independent and foreign film including new releases such as A Quiet Place Part II, Gunpowder Milkshake, Supernova, In The Heights, Space Jam: A New Legacy and The Courier. It's free to browse and you can sign up using your Club Dendy membership details.

We look forward to welcoming you back soon at Dendy Canberra. In the meantime, keep yourself, your families, and your community safe.

 

GREATER SYDNEY LOCKDOWN - As at 15-Jul-21

As per NSW Government mandate, Greater Sydney Lockdown has been extended.
 
Patrons who have booked online for sessions during the closure will be automatically refunded and receive an email confirmation in the coming days. Patrons seeking refunds for in-person bookings should contact us with details on your purchase and we will advise accordingly.
 
Although our cinemas will be closed, you can still enjoy quality cinema in the comfort of your own home with Dendy Home Cinema.  Check out the latest and greatest in independent and foreign film including new releases such as The Quite Place Part II, Antoinette in the Cevennes, The Courier, Firestarer, Girls Can't and Surf. It's free to browse and you can sign using your Club Dendy membership details.

We look forward to welcoming you back soon at Dendy Newtown. In the meantime, keep yourself, your families, and your community safe.

 

TERMS OF ENTRY - ALL DENDY LOCATIONS

We strongly suggest patrons follow the 1.5 metre rule and social distance whilst in the cinema foyer areas.  Please be aware that physical distancing may not be possible at all times within individual cinema auditoriums.

While we are taking steps to protect the safety and wellbeing of our guests and our staff, COVID-19 is highly contagious and, as with any enclosed space, there is a risk of you being exposed to the disease when you enter the premises. 

By entering Dendy Cinemas, you acknowledge that you are voluntarily assuming all risks related to your exposure to COVID-19 and that Dendy Cinemas:

  • does not provide any representations or warranties as to the safety of the premises in relation to COVID-19,
  • does not accept any responsibility to you, or any third party, in the event that you or a third party contracts COVID-19 as a result of you entering these premises, and
  • to the extent possible under law, otherwise excludes all liability in relation to your exposure to COVID-19 when on the premises.

 

CONTACT TRACING

In line with Government mandates, Dendy Cinemas is required to collect contact tracing details for all visitors to the venue.

For Dendy Newtown we support the ‘Service NSW’ app to collect patron contact details. For more information please visit this website: https://www.service.nsw.gov.au/transaction/check-covid-safe-business-service-nsw-app 

For Dendy Coorparoo and Dendy Portside we support the QLD Government’s  ‘Check in QLD’ app to collect patron contact details. For more information please visit this website: https://www.covid19.qld.gov.au/check-in-qld

For Dendy Canberra we support the ACT Government's 'Check in CBR' app to collect patron contact tracing details. For futher information please visit this website: https://www.covid19.act.gov.au/business-and-work/check-in-cbr/information-for-customers

     

    COVIDSAFE APP

    The Australian Government recommends downloading the COVIDSafe app to speed up contacting people exposed to coronavirus (COVID-19).

    To learn more about the COVIDSafe app go to: https://www.health.gov.au/resources/apps-and-tools/covidsafe-app

     

    SAFETY MEASURES

    To ensure a clean and safe environment for our guests, we're implementing these extra measures in our cinemas:

    • We have installed automatic hand sanitiser stations in our cinemas.
    • We encourage our customers to use cashless payment options in all of our cinemas to reduce contact points. This includes using "tap & go" at the box office and candy bar, or booking online.
    • We have increased the frequency of cleaning and disinfecting all high traffic areas and commonly-touched surfaces throughout the day.