COVID-19 Update

Updates regarding COVID-19

Greater Sydney UPDATE as at 26 February, 2021

Dendy Cinemas is COVID Safe and we are following the COVID Safe plan as provided by the Government Health departments for each state.

NSW Health have confirmed the following details for Cinemas in the Greater Sydney area:

  • Face masks are recommended for cinema staff & customers, but not mandatory
  • Cinemas are now able to trade at 100% capacity with ticketed and allocated seating
  • Patrons will be seated in our regular seating configuration with no physical distancing between seats
  • In the public foyer space however the 1 person per 2 square metres rule applies



All persons entering Dendy Cinemas acknowledge that they do so at their own risk. In the interests of protecting all visitors, we ask that you do not enter the premises if you have:

  • travelled internationally in the last 14 days,
  • been in close contact with a person who has travelled internationally in the last 14 days,
  • been in close contact with a person who has tested positive for COVID-19 and not recovered,
  • within the previous 72 hours, experienced flu like symptoms, or
  • been advised by a public health authority to self-isolate or quarantine.

As per the Covid-19 Public Health Orders, Dendy is required to keep a record (name/mobile number or email address) of all customers who visit the cinema for a period of 28 days (NSW & ACT) and 56 days (QLD). Records will only be used for the purpose of tracing Covid-19 infections and will be stored confidentially and securely. Records will be provided to the respective State or Territory health Department in the event of a positive case of Covid-19 in the cinema.

We strongly suggest patrons follow the 1.5 metre rule and social distance whilst in the cinema foyer areas.

While we are taking steps to protect the safety and wellbeing of our guests and our staff, COVID-19 is highly contagious and, as with any enclosed space, there is a risk of you being exposed to the disease when you enter the premises. 

By entering Dendy Cinemas, you acknowledge that you are voluntarily assuming all risks related to your exposure to COVID-19 and that Dendy Cinemas:

  • does not provide any representations or warranties as to the safety of the premises in relation to COVID-19,
  • does not accept any responsibility to you, or any third party, in the event that you or a third party contracts COVID-19 as a result of you entering these premises, and
  • to the extent possible under law, otherwise excludes all liability in relation to your exposure to COVID-19 when on the premises.


The Australian Government recommends downloading the COVIDSafe app to speed up contacting people exposed to coronavirus (COVID-19).

To learn more about the COVIDSafe app go to: https://www.health.gov.au/resources/apps-and-tools/covidsafe-app


To ensure a clean and safe environment for our guests, we're implementing these extra measures in our cinemas:

  • We have installed automatic hand sanitiser stations in our cinemas.
  • We encourage our customers to use cashless payment options in all of our cinemas to reduce contact points. This includes using "tap & go" at the box office and candy bar, or booking online.
  • We have increased the frequency of cleaning and disinfecting all high traffic areas and commonly-touched surfaces throughout the day.